Travel and Tourism- Prospects and Future in The Job Market 2020

Do you know September 27 is World Tourism Day? A date for tourism declared by UNWTO! Why is this so important? Have you ever thought of yourself as a tourism specialist? Okay! We thought and let us clarify all these things to you. You are a smart individual; you need to explore the universe, pros and cons. Let me tell you that the travel and tourism industry is internationally recognised and there is no such way to explore the world better than this. It’s a unique way to start your career, even somewhat exceptional too.

Certainly, travel is more than the seeing of sights; it is a change that goes on, deep and permanent, in the ideas of living. – Miriam Beard

You will be amazed by hearing that the tourism industry is something like the driving force of the economy of any country. Any government throughout the world considers this as their top priority; skipping this sector is like a tree without roots. To establish the economy of a country, one has to keep eyes on the tourism industry. Tourism assists us to build a better future for everyone.

 The economic contribution of travel and tourism to GDP worldwide 2006-2019 

Around the world, the tourism industry is the leading source of employment, supporting many millions of jobs and driving economies forward, both at the local and the international level. So, It is clear how this is so important and you need not think about your career in this sector. Now just take a look on its rapidity;

   Travel and tourism’s total contribution to GDP in the United Kingdom (UK) 2012-2028 

Learn more about Travel & Tourism

What skills do you need to develop to work in the travel and tourism industry?

Working in the travel and Tourism industry is somewhat unusual. If you want to advance a stable career in this field, these are some of the key abilities that will help you to stand out from the crowd:


People think that simply because they can speak or write, they’re also excellent communicators. Wrong. It’s not that easy to express yourself clearly. In the Travel & Tourism industry, you have to choose your words carefully if you want to convince your clients to choose you. The simplest way to do it is to become a good listener. Don’t listen thinking about what to reply but to understand. Once you know what people want, you’ll be in a much better position to explain how and why you can meet their expectations.


Diplomacy is almost related to communication, but also to be aware of your emotions and those of your clients. Becoming a good diplomat will serve you well because things can change quickly in Travel and Tourism. Flights may be late, hotels can be already booked, or even weather might spoil your guests’ vacation.
The point is, you need to be ready to deal with unhappy clients, manage conflicts, and move fast to offer a solution, either in the form of payment or by providing a discount or an alternative service or holiday destination.

Handling pressure

We’re human and coping with stress isn’t so easy indeed. But you can learn how to make it possible. It will assist you amazingly when you negotiate with clients or manage big projects at the same time. It is essential to say that don’t take more than you can handle and let your colleagues or manager know when you need support. If you’re the one in charge, learn to assign tasks and encourage people. So, it is not always easy, but just a little effort, both you and your team can face stressful situations easier if you cooperate and communicate effectively.

“The key to handling pressure is to enjoy it when you’re confronted with it rather than worry about it too much”.— Steve Waugh


The problem and its solution is all about looking at alternatives and probable solutions instead of criticising. This skill goes hand in hand analytical skills and giving attention to details. These skills will enable you to assess options to choose the best one according to the clients’ demands.

You’ll also face situations where you cannot find an alternative; then, you need to learn to move on and not try to fix things which are beyond your control. Simply inform people about the situation and see if there’s anything you can do to make things a little better.

Top appealing Jobs in the travel and tourism industry for you

1. Hotel Manager

  • Manage all the activities involved in the well-functioning of the resort or hotel
  • Set budgets, assign tasks, and evaluate crew performance
  • Investigate the quality of the products and services proposed by the hotel

You can also find work as:

  • Receptionist
  • Resort supervisor
  • Housekeeper
  • Hotel accountant

2. Flight Attendant

  • Greet passengers, help with their bags and guide them to their seats
  • Answer questions, solve difficulties and conflicts
  • Share safety directions and serve food and drinks

Other top career possibilities in the travel and tourism industry:

  • Cruise agent
  • Shipmaster
  • Travel safety
  • Baggage porter
  • Disabled tourist aide

 The economic contribution of travel and tourism to GDP worldwide 2006-2019 

3. Restaurant Manager

  • Hire, guide, and train new restaurant crew
  • Prepare programs and meetings
  • Order inventory, supervise payroll and other administrative duties

Other job opportunities are:

  • kitchen staff
  • Waiter
  • Barista
  • Catering director
  • Bar or club director
  • Sommelier


4. Entertainment Manager 

  • Plan daytime activities, sporting events, quizzes to keep the guests amused
  • Invite famous performers and bands to lead role in shows
  • Ensure there's enough variety in the activities so that any guest can enjoy
  • Analysis of new technologies and trends to see if they can enhance the organisation of shows
  • Interview and screen artists to choose the best performers

Here are other careers you may want to consider:

  • Adventure tour lead
  • Recreation park manager
  • Casino dealer
  • Pit boss

5. Event Planner

  • Oversee all preparations for various functions, including food, beverage, special guest demands/requests, entertainment
  • Search for and book the most proper venues for holidays and have plan B
  • Organise transport or inform guests about the transportation and parking options

Other related jobs that might draw your attention:

  • Wedding director
  • Concert organiser
  • Party executive
  • Conference manager

6. Travel Consultant 

  • Consult with customers and understand their demands and expectations
  • Research several airline and hotel services to get the best option for your clients
  • Stay up to date with the latest changes and notify clients about possible travel or service issues and what options they have

Other relevant job opportunities include:

  • Travel agent
  • Booking agent
  • Tourist information centre agent
  • An online customer support representative

Is there any recognized certificate and experience required?

You know the word is all about certificates these days. Whatever you did, doesn’t matter, but if you can show a certificate, then it makes some sense. Right? A verified certificate in travel and tourism prepares graduates for careers as travel agents, lodging managers or meeting, conference and event directors etc. It's comparatively easy to find paid part-time work opportunities in the travel and tourism industry since it's so big and there are so many types of visitor establishments and attractions all over the UK. Voluntary work may also be a good option, especially if it means gaining experience in an area where job opportunities are scarce. Many courses have the option of taking a year in industry placement. It provides the opportunity to put your academic performance into practice and to build up a chain of contacts in the industry. 

Ready to start your career in travel and tourism?

Whether you'll end up running a hotel or creating perfect plans, working in Travel and Tourism is very rewarding and enables you to develop a career in one of the most exciting work environments in the universe.It’s never too late to have a life you love. Don’t ever feel like you’ve missed the boat, don’t have what it takes or can’t achieve your dreams. Instead of removing your dreams, remove the doubts and fears keeping you from them. It’s never, ever too late.

Stepping into the new world is always amazing. In this sophisticated stream, you need to fit in perfectly, as we said earlier, the world considers your identical certificate only. This is so important to shape your career and you are about to determine your path.

You know tomorrow is another day, you need to go far away. Harmonise your dream with this promising course, click here and go through the blog and explore why this dynamic course is essential for you.


Explore Online Travel & Tourism Diploma Level-3


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July 8, 2020

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