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Telemarketing Diploma

4.9( 9 REVIEWS )
429 STUDENTS

Telephone is one of the communication tools used by everybody. Utilizing this tool as telemarketing helps in boosting the sales of a business. Generating marketing strategies using telemarketing needs proper skills and training, which this [telemarketing course] could provide. From creating strategies until the implementation of telemarketing, it can supplement, enhance, and sometimes replace other means of marketing and selling. Start enhancing your communication skills in telemarketing to utilize it for your business.

Why Should You Choose Telemarketing Diploma

  • Internationally recognised accredited qualification
  • 1 year accessibility to the course
  • Free e-Certificate
  • Instant certificate validation facility
  • Properly curated course with comprehensive syllabus
  • Full-time tutor support on working days (Monday – Friday)
  • Efficient exam system, assessment and instant results
  • Access to the course content on mobile, tablet or desktop from anywhere anytime
  • Eligible for **NUS Extra** card which gives you 1000’s of discounts from biggest companies.

Career path

This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful in no time. You will be able to stand out in the crowd after completing this course. You will also be able to add our qualifications to your Resume and make yourself worthy in the competitive job industry.

FAQs

Who is this course for?

There is no experience or previous qualifications required for enrolment on this course. It is available to all students of all academic backgrounds.

Is this course accredited?

Yes, this course is accredited by IAO and CPD Qualification Standards.

If I take the course, how will I be assessed?

Once you complete all the lessons/units, you are required to sit an exam which is multiple-choice. Pass mark is 60%.

Does this course include exams?

Yes, this course includes exams.

How can I achieve my certificate?

Once you successfully pass your exam you can obtain your certificate of achievement either in PDF or hard copy format, or both, for an additional fee.  Certificates are also available as e-certificates.

Is there any charge for certification?

Yes, there is an additional charge for the certification service.  Certificates are £4 each for PDFs and £8 each for hard copies. If both PDF and hard copy certificates are ordered at the same time, the cost is £10. E-certificates are available from your learning portal completely free of charge.

Can anyone validate my certificate through your website?

Yes, there is a unique code issued for every certificate and anyone can validate your certificate by using this code through our website.

Are there any prerequisites for the course?

There are no prerequisites for this course and it is open to everyone.

How long until I receive the course confirmation details?

Once you purchase a course your account will be set up within 48 hours and you will receive an email with your account details.

For how long do I have access to the course?

You will have access to the course for one year following purchase.

What support do you offer?

We provide 24 hours live chat support and our customer service team is available during working hours to answer your phone calls.

Course Curriculum

Course Overview 00:15:00
Verbal Communication 00:30:00
To Serve and Delight 00:15:00
Exceptional Things about Telephone Sales 00:30:00
It’s More Than Just a Phase 00:30:00
Communication Essentials 01:00:00
Developing Your Script 00:45:00
Pre-Call Planning 00:15:00
Phone Tag and Call Backs 00:15:00
Following Up 00:15:00
Closing the Sale 00:15:00
Mock Exam
Mock Exam- Telemarketing Diploma 00:20:00
Final Exam
Final Exam- Telemarketing Diploma 00:20:00

Course Reviews

4.9

4.9
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