Supervisors are at the sharp end of the business. It’s not exaggerating to say that without the effective day-to-day supervision of teams, no company can hope to achieve its potential. Successful supervising include delegating appropriately and supporting the development of their team members. This course is aimed at providing you with a foundation of core supervisory acquaintance and skills to be successful in assigning work, coaching and mentoring, and motivating others. This course will help supervisors to be more productive whereas they will be responsible for managing time, assigning work, setting positive goals and desires.

Why Should You Choose Professional Supervisor Training Level 2

  • Internationally recognised accredited qualification
  • 1 year accessibility to the course
  • Free e-Certificate
  • Instant certificate validation facility
  • Properly curated course with comprehensive syllabus
  • Full-time tutor support on working days (Monday – Friday)
  • Efficient exam system, assessment and instant results
  • Access to the course content on mobile, tablet or desktop from anywhere anytime
  • Eligible for **Student ID** card which gives you 1000’s of discounts from biggest companies.

Career path

This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful in no time. You will be able to stand out in the crowd after completing this course. You will also be able to add our qualifications to your Resume and make yourself worthy in the competitive job industry.


Who is this course for?

There is no experience or previous qualifications required for enrolment on this course. It is available to all students of all academic backgrounds.

Is this course accredited?

Yes, this course is accredited by CiQ and CPD Qualification Standards.

If I take the course, how will I be assessed?

Once you complete all the lessons/units, you are required to sit an exam which is multiple-choice. Pass mark is 60%.

Does this course include exams?

Yes, this course includes exams.

How can I achieve my certificate?

Once you successfully pass your exam you can obtain your certificate of achievement either in PDF or hard copy format, or both, for an additional fee.  Certificates are also available as e-certificates.

Is there any charge for certification?

Yes, there is an additional charge for the certification service.  Certificates are £4 each for PDFs and £8 each for hard copies. If both PDF and hard copy certificates are ordered at the same time, the cost is £10. E-certificates are available from your learning portal completely free of charge.

Can anyone validate my certificate through your website?

Yes, there is a unique code issued for every certificate and anyone can validate your certificate by using this code through our website.

Are there any prerequisites for the course?

There are no prerequisites for this course and it is open to everyone.

How long until I receive the course confirmation details?

Once you purchase a course your account will be set up within 48 hours and you will receive an email with your account details.

For how long do I have access to the course?

You will have access to the course for one year following purchase.

What support do you offer?

We provide 24 hours live chat support and our customer service team is available during working hours to answer your phone calls.

Course Curriculum

  • Supervisor
  • Module One – Getting Started
  • 01:00:00
  • Module Two – Setting Expectations
  • 01:00:00
  • Module Three – Setting Goals
  • 00:30:00
  • Module Four – Assigning Work
  • 01:00:00
  • Module Five – Degrees of Delegation
  • 01:00:00
  • Module Six – Implementing Delegation
  • 00:30:00
  • Module Seven – Providing Feedback
  • 00:30:00
  • Module Eight – Managing Your Time
  • 00:30:00
  • Module Nine – Resolving Conflict
  • 00:30:00
  • Module Ten – Tips for Special Situations
  • 00:30:00
  • Module Eleven – A Survival Guide for the New Supervisor
  • 00:30:00
  • Module Twelve – Wrapping Up
  • 00:30:00
  • Supervisor Skills
  • Making the Transition
  • 00:15:00
  • Key Behaviors and Attitudes
  • 00:15:00
  • Setting Goals as Supervisor
  • 00:15:00
  • Planning for Success
  • 01:00:00
  • Active Listening Techniques
  • 00:15:00
  • Communication Skills
  • 00:30:00
  • Giving Feedback
  • 00:30:00
  • Giving Instructions
  • 00:15:00
  • Orders, Requests, and Suggestions
  • 00:15:00
  • Managing Conflict
  • 00:15:00
  • Managing Challenging Situations
  • 00:30:00
  • Activities
  • Activities – Professional Supervisor Training Level 2
  • 00:00:00
  • Recommended Reading
  • Recommended Reading: Professional Supervisor Training Level 2
  • 00:00:00
  • Mock Exam
  • Mock Exam – Professional Supervisor Training Level 2
  • 00:20:00
  • Final Exam
  • Final Exam – Professional Supervisor Training Level 2
  • 00:20:00

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