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Office administration is an arrangement of daily exercises that are identified with monetary arranging, record keeping and charging, staff, natural circulation and coordination’s, inside an association. Office Administration has progressed into a multitasking work that fuses a grouping of manual and electronic endeavours, spreadsheet and essential money related management, and furthermore customer advantage and relational relations. This course will upgrade your aptitudes in the present most frequently used office PC applications and in the wander organisation abilities required by the current supervisors. In this course, you will take in the fundamental skills, learning and data of office organisation. It will help you enhance your skills, aptitudes, knowledge and abilities to master office administration. This course could be beneficial not only in your professional lives but also in your social lives and also at home teaching you right from scratch. So go ahead and enrol now!

Why Should You Choose Office Administration Online Training Course

  • Internationally recognised accredited qualification
  • 1 year accessibility to the course
  • Free e-Certificate
  • Instant certificate validation facility
  • Properly curated course with comprehensive syllabus
  • Full-time tutor support on working days (Monday – Friday)
  • Efficient exam system, assessment and instant results
  • Access to the course content on mobile, tablet or desktop from anywhere anytime
  • Eligible for **Student ID** card which gives you 1000’s of discounts from biggest companies.

Career path

This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful in no time. You will be able to stand out in the crowd after completing this course. You will also be able to add our qualifications to your Resume and make yourself worthy in the competitive job industry.

FAQs

Who is this course for?

There is no experience or previous qualifications required for enrolment on this course. It is available to all students of all academic backgrounds.

Is this course accredited?

Yes, this course is accredited by CiQ and CPD Qualification Standards.

If I take the course, how will I be assessed?

Once you complete all the lessons/units, you are required to sit an exam which is multiple-choice. Pass mark is 60%.

Does this course include exams?

Yes, this course includes exams.

How can I achieve my certificate?

Once you successfully pass your exam you can obtain your certificate of achievement either in PDF or hard copy format, or both, for an additional fee.  Certificates are also available as e-certificates.

Is there any charge for certification?

Yes, there is an additional charge for the certification service.  Certificates are £4 each for PDFs and £8 each for hard copies. If both PDF and hard copy certificates are ordered at the same time, the cost is £10. E-certificates are available from your learning portal completely free of charge.

Can anyone validate my certificate through your website?

Yes, there is a unique code issued for every certificate and anyone can validate your certificate by using this code through our website.

Are there any prerequisites for the course?

There are no prerequisites for this course and it is open to everyone.

How long until I receive the course confirmation details?

Once you purchase a course your account will be set up within 48 hours and you will receive an email with your account details.

For how long do I have access to the course?

You will have access to the course for one year following purchase.

What support do you offer?

We provide 24 hours live chat support and our customer service team is available during working hours to answer your phone calls.

Course Curriculum

  • Office Administration Online Training Course - Updated Version
  • Module 1: Introduction to Office Administration
  • 00:17:00
  • Module 2: Skills of an Effective Administrator
  • 00:18:00
  • Module 3: Business Writing Skills
  • 00:40:00
  • Module 4: Communication Skills
  • 00:27:00
  • Module 5: Managing Meetings and Giving Feedback
  • 01:29:00
  • Module 6: Organisational Skills
  • 01:18:00
  • Module 7: Telephone Etiquette
  • 01:08:00
  • Module 8: Negotiation Techniques
  • 00:18:00
  • Module 9: Conflict Management
  • 00:16:00
  • Module 10: Stress Management
  • 00:18:00
  • Module 11: Time Management
  • 00:39:00
  • Assignment
  • Assignment – Office Administration
  • 06:00:00
  • Office Administration Online Training Course - Old version
  • Admin Support - Old version
  • Module One – Getting Started
  • 00:30:00
  • Module Two – Getting Organized (I)
  • 01:00:00
  • Module Three – Getting Organized (II)
  • 01:00:00
  • Module Four – Managing Time
  • 01:00:00
  • Module Five – Getting It All Done On Time
  • 01:00:00
  • Module Six – Special Tasks
  • 01:00:00
  • Module Seven – Verbal Communication Skills
  • 01:00:00
  • Module Eight – Non-Verbal Communication Skills
  • 01:00:00
  • Module Nine – Empowering Yourself
  • 01:00:00
  • Module Ten – The Team of Two
  • 01:00:00
  • Module Eleven – Taking Care of Yourself
  • 01:00:00
  • Module Twelve – Wrapping Up
  • 00:30:00
  • Business Writing - Old version
  • Module One – Getting Started
  • 00:30:00
  • Module Two – Working with Words
  • 01:00:00
  • Module Three – Constructing Sentences
  • 01:00:00
  • Module Four – Creating Paragraphs
  • 01:00:00
  • Module Five – Writing Meeting Agendas
  • 01:00:00
  • Module Six – Writing E-mails
  • 01:00:00
  • Module Seven – Writing Business Letters
  • 01:00:00
  • Module Eight – Writing Proposals
  • 01:00:00
  • Module Nine – Writing Reports
  • 01:00:00
  • Module Ten – Other Types of Documents
  • 01:00:00
  • Module Eleven – Proofreading and Finishing
  • 01:00:00
  • Module Twelve – Wrapping Up
  • 00:30:00
  • Bookkeeping & Payroll Management - Old version
  • Module One – Introduction
  • 00:30:00
  • Module Two – Basic Terminology
  • 01:00:00
  • Module Three – Basic Terminology (II)
  • 01:00:00
  • Module Four – Accounting Methods
  • 01:00:00
  • Module Five – Keeping Track of Your Business
  • 01:00:00
  • Module Six – Understanding the Balance Sheet
  • 01:00:00
  • Module Seven – Other Financial Statements
  • 01:00:00
  • Module Eight – Payroll Accounting Terminology
  • 01:00:00
  • Module Nine – End of Period Procedures
  • 01:00:00
  • Module Ten – Financial Planning, Budgeting and Control
  • 01:00:00
  • Module – Eleven Auditing
  • 01:00:00
  • Module Twelve – Wrapping Up
  • 00:30:00
  • Customer Service and Telephone Handling - Old version
  • Module One – Getting Started
  • 00:30:00
  • Module Two – Aspects of Phone Etiquette
  • 01:00:00
  • Module Three – Using Proper Phone Language
  • 01:00:00
  • Module Four – Eliminate Phone Distractions
  • 01:00:00
  • Module Five – Inbound Calls
  • 01:00:00
  • Module Six – Outbound Calls
  • 01:00:00
  • Module Seven – Handling Rude or Angry Callers
  • 01:00:00
  • Module Eight – Handling Interoffice Calls
  • 01:00:00
  • Module Nine – Handling Voicemail Messages
  • 01:00:00
  • Module Ten – Methods of Training Employees
  • 01:00:00
  • Module Eleven – Correcting Poor Telephone Etiquette
  • 01:00:00
  • Module Twelve – Wrapping Up
  • 00:30:00
  • Microsoft Word - Old version
  • Module One – Getting Started
  • 00:30:00
  • Module Two – Opening
  • 01:00:00
  • Module Three – Working with the Interface
  • 01:00:00
  • Module Four – Your First Document
  • 01:00:00
  • Module Five – Basic Editing Tasks
  • 01:00:00
  • Module Six – Basic Formatting Tasks
  • 01:00:00
  • Module Seven – Formatting Paragraphs
  • 01:00:00
  • Module Eight – Advanced Formatting Tasks
  • 01:00:00
  • Module Nine – Working with Styles
  • 01:00:00
  • Module Ten – Formatting the Page
  • 01:00:00
  • Module Eleven – Sharing Your Document
  • 01:00:00
  • Module Twelve – Wrapping Up
  • 00:30:00
  • Activities- Microsoft Word for Beginners
  • 00:00:00
  • Microsoft Excel - Old version
  • Module One – Getting Started
  • 00:30:00
  • Module Two – Opening Excel
  • 01:00:00
  • Module Three – Working with the Interface
  • 01:00:00
  • Module Four – Your First Worksheet
  • 01:00:00
  • Module Five – Viewing Excel Data
  • 01:00:00
  • Module Six – Building Formulas
  • 01:00:00
  • Module Seven – Using Excel Functions
  • 01:00:00
  • Module Eight – Using Quick Analysis
  • 01:00:00
  • Module Nine – Formatting Your Data
  • 01:00:00
  • Module Ten – Using Styles, Themes, and Effects
  • 01:00:00
  • Module Eleven – Printing and Sharing Your Workbook
  • 01:00:00
  • Module Twelve – Wrapping Up
  • 01:00:00
  • Activities – Microsoft Excel for Beginners CPD & IAO Accredited
  • 00:00:00
  • Microsoft PowerPoint - Old version
  • Module One – Getting Started
  • 00:30:00
  • Module Two – Opening PowerPoint
  • 01:00:00
  • Module Three – Working with the Interface
  • 01:00:00
  • Module Four – Your First Presentation
  • 01:00:00
  • Module Five – Working with Text
  • 01:00:00
  • Module Six – Formatting Text and Paragraphs
  • 01:00:00
  • Module Seven – Adding Pictures
  • 01:00:00
  • Module Eight – Advanced Formatting Tasks
  • 01:00:00
  • Module Nine – Working with Transitions and Animations
  • 01:00:00
  • Module Ten – Setting Up Your Slide Show
  • 01:00:00
  • Module Eleven – Showtime!
  • 01:00:00
  • Module Twelve – Wrapping Up
  • 00:30:00
  • Activities-Microsoft PowerPoint for Beginners
  • 00:00:00
  • Microsoft Access - Old version
  • Module One – Getting Started
  • 00:30:00
  • Module Two – Opening and Closing Access
  • 01:00:00
  • Module Three – An Introduction to Databases
  • 01:00:00
  • Module Four – Sharing Data Using Apps
  • 01:00:00
  • Module Five – Working in Your App
  • 01:00:00
  • Module Six – An Introduction to Desktop Databases
  • 01:00:00
  • Module Seven – Performing Basic Table Tasks
  • 01:00:00
  • Module Eight – Working with Fields
  • 01:00:00
  • Module Nine – Working with Table Relationships
  • 01:00:00
  • Module Ten – An Introduction to Queries, Forms, and Reports
  • 01:00:00
  • Module Eleven – Protecting Your Data
  • 01:00:00
  • Module Twelve – Wrapping Up
  • 00:30:00
  • Activities – Microsoft Access for Beginners
  • 00:00:00
  • Microsoft Outlook - Old version
  • Module One – Getting Started
  • 00:30:00
  • Module Two – Opening and Closing Outlook
  • 01:00:00
  • Module Three – Understanding the Interface
  • 01:00:00
  • Module Four – Working with the Message List and the Reading Pane
  • 01:00:00
  • Module Five – Using Message List Commands
  • 01:00:00
  • Module Six – Creating a New Email
  • 01:00:00
  • Module Seven – Managing Email
  • 01:00:00
  • Module Eight – Searching for Items
  • 01:00:00
  • Module Nine – An Introduction to the Calendar
  • 01:00:00
  • Module Ten – An Introduction to Tasks
  • 01:00:00
  • Module Eleven – An Introduction to Contact
  • 01:00:00
  • Module Twelve – Wrapping Up
  • 00:30:00
  • Activities – Microsoft Outlook for Beginners
  • 00:00:00
  • Recommended Reading - Old version
  • Recommended Reading : Office Administration Online Training Course
  • 00:00:00
  • Mock Exam - Old version
  • Mock Exam- Office Administration Online Training Course
  • 00:30:00
  • Final Exam - Old version
  • Final Exam- Office Administration Online Training Course
  • 00:30:00

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