Business Contact Manager is a great feature that works in coherence to Outlook. It is primarily used as a customer relationship management (CRM) tool for small business owners. Using this tool you can certainly improve the efficiency of your customer service, sales and marketing efforts. If you are looking for a way to do that you can do so with the help of this Microsoft Office Business Contact Manager 3 course.

This course starts out with understanding and installing business contact manager, along with using the express and advanced setup. Following this you focus on using the business contact managers’ dashboard, folders, menu and toolbars; before moving onto working with database and getting help through dashboard links, help menu and other options. Next you learn to utilize the account, business contact, opportunities, project, history and linking options. The final portion of the course will teach you to utilize the tools by going through the dashboard use, information management tools, marketing campaigns and form customization.

All of this might sound a bit complicated but once you get the course you will soon get the gist of things and provide your customers the best possible service through an incredible management tool.

Why Should You Choose Microsoft Office Business Contact Manager 3

  • Internationally recognised accredited qualification
  • 1 year accessibility to the course
  • Free e-Certificate
  • Instant certificate validation facility
  • Properly curated course with comprehensive syllabus
  • Full-time tutor support on working days (Monday – Friday)
  • Efficient exam system, assessment and instant results
  • Access to the course content on mobile, tablet or desktop from anywhere anytime
  • Eligible for **Student ID** card which gives you 1000’s of discounts from biggest companies.

Career path

This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful in no time. You will be able to stand out in the crowd after completing this course. You will also be able to add our qualifications to your Resume and make yourself worthy in the competitive job industry.


Who is this course for?

There is no experience or previous qualifications required for enrolment on this course. It is available to all students of all academic backgrounds.

Is this course accredited?

Yes, this course is accredited by CiQ and CPD Qualification Standards.

If I take the course, how will I be assessed?

Once you complete all the lessons/units, you are required to sit an exam which is multiple-choice. Pass mark is 60%.

Does this course include exams?

Yes, this course includes exams.

How can I achieve my certificate?

Once you successfully pass your exam you can obtain your certificate of achievement either in PDF or hard copy format, or both, for an additional fee.  Certificates are also available as e-certificates.

Is there any charge for certification?

Yes, there is an additional charge for the certification service.  Certificates are £4 each for PDFs and £8 each for hard copies. If both PDF and hard copy certificates are ordered at the same time, the cost is £10. E-certificates are available from your learning portal completely free of charge.

Can anyone validate my certificate through your website?

Yes, there is a unique code issued for every certificate and anyone can validate your certificate by using this code through our website.

Are there any prerequisites for the course?

There are no prerequisites for this course and it is open to everyone.

How long until I receive the course confirmation details?

Once you purchase a course your account will be set up within 48 hours and you will receive an email with your account details.

For how long do I have access to the course?

You will have access to the course for one year following purchase.

What support do you offer?

We provide 24 hours live chat support and our customer service team is available during working hours to answer your phone calls.

Course Curriculum

  • Configuring Business Contact Manager
  • Getting Started
  • 00:30:00
  • Using Business Contact Manager
  • 00:15:00
  • Working with Business Contact Manager Data
  • 00:15:00
  • Getting Help in Business Contact Manager
  • 00:15:00
  • Using Business Contact Manager
  • Accounts
  • 00:15:00
  • Business Contacts
  • 00:15:00
  • Opportunities
  • 00:15:00
  • Business Projects and Project Tasks
  • 00:30:00
  • Communications History and Linking
  • 00:15:00
  • Business Contact Manager Tools
  • Using the Dashboard
  • 00:15:00
  • Information Management Tools
  • 00:30:00
  • Marketing Campaigns
  • 00:15:00
  • Customizing Forms
  • 00:15:00
  • Mock Exam
  • Mock Exam- Microsoft Office Business Contact Manager 3
  • 00:20:00
  • Final Exam
  • Final Exam- Microsoft Office Business Contact Manager 3
  • 00:20:00

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