Interviews will always be part of hiring the right people for your business. It may feel that only interviewees are nervous but the reality is even interviewers can also feel pressured. Taking courses will give you the right knowledge and skills to hire people.

It is very important to learn how to interview to know how to assess potential employees. Learning from this Level 2 Certificate in Behavioral Interviewing Techniques will make your job easier, which will also contribute to the success of the organization you belong in.Interviewing a candidate is a very intricate process; you have to know to separate the good the great and fish the right person for the job. This Level 2 Certificate in Behavioral Interviewing Techniques will help you to earn the skills and tools to hire worthy candidates.

In this course, you will be able to learn the history of the recruitment process, the selection process, cost analysis, job analysis and position profiles, candidates and advertising guidelines, traditional vs. behavioral interviews, critical incident techniques, difficult applicants, interview preparation, and format, etc. This knowledge will surely help to become prepared and hire candidates with a lot of successions.

Why Should You Choose Level 2 Certificate in Behavioral Interviewing Techniques

  • Properly curated course with comprehensive syllabus
  • 1 year accessibility to the course
  • Full-time tutor support on working days (Monday – Friday)
  • Efficient exam system, assessment and instant results
  • Free e-Certificate
  • Instant certificate validation facility
  • Internationally recognised accredited qualification
  • Access to the course content on mobile, tablet or desktop from anywhere anytime
  • Eligible for **Student ID** card which gives you 1000’s of discounts from biggest companies.

Career path

This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful in no time. You will be able to stand out in the crowd after completing this course. You will also be able to add our qualifications to your Resume and make yourself worthy in the competitive job industry.


Who is this course for?

There is no experience or previous qualifications required for enrolment on this course. It is available to all students of all academic backgrounds.

Is this course accredited?

Yes, this course is accredited by CiQ and CPD Qualification Standards.

If I take the course, how will I be assessed?

Once you complete all the lessons/units, you are required to sit an exam which is multiple-choice. Pass mark is 60%.

Does this course include exams?

Yes, this course includes exams.

How can I achieve my certificate?

Once you successfully pass your exam you can obtain your certificate of achievement either in PDF or hard copy format, or both, for an additional fee.  Certificates are also available as e-certificates.

Is there any charge for certification?

Yes, there is an additional charge for the certification service.  Certificates are £4 each for PDFs and £8 each for hard copies. If both PDF and hard copy certificates are ordered at the same time, the cost is £10. E-certificates are available from your learning portal completely free of charge.

Can anyone validate my certificate through your website?

Yes, there is a unique code issued for every certificate and anyone can validate your certificate by using this code through our website.

Are there any prerequisites for the course?

There are no prerequisites for this course and it is open to everyone.

How long until I receive the course confirmation details?

Once you purchase a course your account will be set up within 48 hours and you will receive an email with your account details.

For how long do I have access to the course?

You will have access to the course for one year following purchase.

What support do you offer?

We provide 24 hours live chat support and our customer service team is available during working hours to answer your phone calls.

Course Curriculum

  • Course Overview
  • 00:15:00
  • History of the Interviewing Process
  • 00:30:00
  • The Recruitment and Selection Process
  • 00:15:00
  • Factors in the Hiring Process
  • 00:15:00
  • Cost Analysis
  • 00:15:00
  • Job Analysis and Position Profiles
  • 00:30:00
  • Determining the Skills You Need
  • 00:15:00
  • Finding Candidates
  • 00:30:00
  • Advertising Guidelines
  • 00:00:00
  • Screening Resumes
  • 00:30:00
  • Performance Assessments
  • 00:30:00
  • Problems Recruiters Face
  • 00:15:00
  • Interviewing Barriers
  • 00:15:00
  • Non-Verbal Communication
  • 00:15:00
  • Types of Questions
  • 00:15:00
  • Case Study
  • 00:15:00
  • Traditional vs. Behavioral Interviews
  • 00:30:00
  • Other Types of Questions
  • 00:15:00
  • The Critical Incident Technique
  • 00:15:00
  • Listening for Answers
  • 00:30:00
  • Difficult Applicants
  • 01:00:00
  • Interview Preparation and Format
  • 00:00:00
  • Other Interview Techniques
  • 00:30:00
  • Scoring Responses
  • 00:15:00
  • Checking References
  • 00:30:00
  • Human Rights
  • 00:15:00
  • Mock Exam
  • Mock Exam- Level 2 Certificate in Behavioral Interviewing Techniques
  • 00:20:00
  • Final Exam
  • Final Exam- Level 2 Certificate in Behavioral Interviewing Techniques
  • 00:20:00

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