The ability to sell, that is salesmanship, is one of the most valued skills of a person. It is an effort that the seller initiates to convince potential buyers by providing them with information regarding products or services to help them make favourable purchasing decisions.
As human beings are vastly diversified, a salesman’s level of interaction should be similar to match the intensity and passion of the job that s/he will be undertaking. Apart from having the knowledge of the products or services, a salesperson must constantly adjust his/her personality in order to motivate and convince prospective buyers. In quick successions, a salesman must act as a friend, an adviser or an expert in psychology. Salesmanship isn’t just bound to personal interaction between the seller and the buyer, it goes much deeper.
Why Should You Choose Diploma in Salesmanship
- Internationally recognised accredited qualification
- 1 year accessibility to the course
- Free e-Certificate
- Instant certificate validation facility
- Properly curated course with comprehensive syllabus
- Full-time tutor support on working days (Monday – Friday)
- Efficient exam system, assessment and instant results
- Access to the course content on mobile, tablet or desktop from anywhere anytime
- Eligible for **Student ID** card which gives you 1000’s of discounts from biggest companies.
This course is designed to equip the participants with necessary skills to improve their selling capacities at any level. It covers essential components like the concept, types and fundamentals of salesmanship. The training program is crafted in such a way that it is going to properly groom you for the existing job market and give you an edge over other competitors involved.
Who is this course for?
There is no experience or previous qualifications required for enrolment on this course. It is available to all students of all academic backgrounds.
Is this course accredited?
If I take the course, how will I be assessed?
Once you complete all the lessons/units, you are required to sit an exam which is multiple-choice. Pass mark is 60%.
Does this course include exams?
Yes, this course includes exams.
How can I achieve my certificate?
Once you successfully pass your exam you can obtain your certificate of achievement either in PDF or hard copy format, or both, for an additional fee. Certificates are also available as e-certificates.
Is there any charge for certification?
Yes, there is an additional charge for the certification service. Certificates are £4 each for PDFs and £8 each for hard copies. If both PDF and hard copy certificates are ordered at the same time, the cost is £10. E-certificates are available from your learning portal completely free of charge.
Can anyone validate my certificate through your website?
Yes, there is a unique code issued for every certificate and anyone can validate your certificate by using this code through our website.
Are there any prerequisites for the course?
There are no prerequisites for this course and it is open to everyone.
How long until I receive the course confirmation details?
Once you purchase a course your account will be set up within 48 hours and you will receive an email with your account details.
For how long do I have access to the course?
You will have access to the course for one year following purchase.
What support do you offer?
We provide 24 hours live chat support and our customer service team is available during working hours to answer your phone calls.
|Introduction To Salesmanship||01:00:00|
|How the Low Pressure Salesman Uses His Product Knowledge to Build Dynamic Demonstrations||00:30:00|
|How to Use Enthusiasm in Low Pressure Selling||02:00:00|
|Building Customer Confidence Through Low Pressure||00:30:00|
|Timing the Low Pressure Sale||02:00:00|
|Developing the Low Pressure Sales Personality||00:30:00|
|How to Organize Yourself for Low Pressure Selling||02:00:00|
|Objection Handling Techniques||01:00:00|
|Highlight Closers in Low Pressure Selling||00:30:00|
|How You Can “Tell It Faster-Sell It Faster” Through Low Pressure||00:30:00|
|Customer Service Basics|
|Customer Service and Retention Templates||01:00:00|
|Customer Service & Retention Checklist||01:00:00|
|Customer Service Checklist||01:00:00|
|Developing Customer Relationship Skills|
|Good Customer Relationship – Why is it Important?||01:00:00|
|Understanding Your Customers||01:00:00|
|How to Calculate Customer’s Lifetime Value||00:30:00|
|How to Keep Your Customers Happy?||01:00:00|
|How to Get Your Customers to Say ‘Wow!’||01:00:00|
|Proven Methods of Customer Retention||01:00:00|
|The Art of Customer Follow-up||01:00:00|
|Loyalty Marketing Program||00:30:00|
|Promotional Items to Enhance Customer Relations||01:00:00|
|Handling Customer’s Complaints||01:00:00|
|How to Deal with Difficult Customers||00:30:00|
|Introducing the Seven Deadly Sins of Customer Service!||01:00:00|
|Customer Relationship Management (CRM) Software – The Benefits||01:00:00|
|Choosing a CRM Program||00:30:00|
|Customer Service over the Phone||01:00:00|
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