Communication is an art. Effective communication is the door to financial prosperity, successful business and love relationships. The role of communication is immense for the success of any business. The success of any business deal depends on the proper communication. The course will teach you the good communication skills with an especial focus on cross-culture conversation. The course includes the strategies of appropriate communication skills like the use of right word and vocabulary, gesture, body language, the use of hand and body movement, etc. In the course, you will also learn how to tailor your communication while dealing with different persons, how to use your visual, vocal and verbal assets, how to handle the difficult situation, sophisticated way of questioning, how to listen carefully, etc.  After completing the course, you will be an expert in communication skills.

Why Should You Choose Communication Mastery Level 2

  • Internationally recognised accredited qualification
  • 1 year accessibility to the course
  • Free e-Certificate
  • Instant certificate validation facility
  • Properly curated course with comprehensive syllabus
  • Full-time tutor support on working days (Monday – Friday)
  • Efficient exam system, assessment and instant results
  • Access to the course content on mobile, tablet or desktop from anywhere anytime
  • Eligible for **Student ID** card which gives you 1000’s of discounts from biggest companies.

Career path

This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful in no time. You will be able to stand out in the crowd after completing this course. You will also be able to add our qualifications to your Resume and make yourself worthy in the competitive job industry.


Who is this course for?

There is no experience or previous qualifications required for enrolment on this course. It is available to all students of all academic backgrounds.

Is this course accredited?

Yes, this course is accredited by CiQ and CPD Qualification Standards.

If I take the course, how will I be assessed?

Once you complete all the lessons/units, you are required to sit an exam which is multiple-choice. Pass mark is 60%.

Does this course include exams?

Yes, this course includes exams.

How can I achieve my certificate?

Once you successfully pass your exam you can obtain your certificate of achievement either in PDF or hard copy format, or both, for an additional fee.  Certificates are also available as e-certificates.

Is there any charge for certification?

Yes, there is an additional charge for the certification service.  Certificates are £4 each for PDFs and £8 each for hard copies. If both PDF and hard copy certificates are ordered at the same time, the cost is £10. E-certificates are available from your learning portal completely free of charge.

Can anyone validate my certificate through your website?

Yes, there is a unique code issued for every certificate and anyone can validate your certificate by using this code through our website.

Are there any prerequisites for the course?

There are no prerequisites for this course and it is open to everyone.

How long until I receive the course confirmation details?

Once you purchase a course your account will be set up within 48 hours and you will receive an email with your account details.

For how long do I have access to the course?

You will have access to the course for one year following purchase.

What support do you offer?

We provide 24 hours live chat support and our customer service team is available during working hours to answer your phone calls.

Course Curriculum

  • Formal and Informal Communication
  • 00:02:00
  • Describing Verbal and Non-verbal Communication
  • 00:04:00
  • Understanding Body Language
  • 00:05:00
  • Making Effective Presentations
  • 00:10:00
  • Fundamentals of Productive Meetings
  • 00:08:00
  • Written Communication
  • 00:13:00
  • Electronic Communication
  • 00:19:00
  • Creating Graphics for Business Communication
  • 00:04:00
  • Communicating Static Information
  • 00:03:00
  • Communicating Dynamic Information
  • 00:03:00
  • Representing Your Boss
  • 00:06:00
  • Communicating Your Boss’s Decisions
  • 00:03:00
  • Supporting Your Boss and Colleagues
  • 00:04:00
  • Building a Partnership with Your Boss
  • 00:13:00
  • Techniques To Be A Spontaneous Speaker
  • 01:00:00
  • Knowledge Is Power – So Enrich Your Knowledge
  • 01:00:00
  • Remarkable Tips To Introduce Yourself
  • 01:00:00
  • Simple Strategies That Promote Conversations
  • 01:00:00
  • Speaking From The Heart
  • 01:00:00
  • Learn To Be A Good Listener First
  • 00:30:00
  • Stop Bragging About Yourself
  • 01:00:00
  • Easy Way To Start A Conversation
  • 01:00:00
  • Handle Criticism Smartly
  • 01:00:00
  • Asking For What You Want
  • 00:30:00
  • Recommended Reading
  • Recommended Reading: Communication Mastery Level 2
  • 00:00:00
  • Mock Exam
  • Mock Exam – Communication Mastery Level 2
  • 00:20:00
  • Final Exam
  • Final Exam – Communication Mastery Level 2
  • 00:20:00

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