Conflict resides everywhere. It is something that is part of our lives irrespective of how much we want to avoid it. Even in the workplace you cannot expect everyone to get along, so what you really need in that case is a mediation system, which you can now get from this Certificate in Resolution of Employee Dispute course.

As per the name suggests, this course utilizes the peer review system which uses a formalized procedure which leads to conflict resolution. The course starts out with helping you understand the peer review process before moving onto the first three stages of the process: filing a grievance, informing the defendant, and obtaining witness statements. Next you will learn who should be on the peer review panel, and improve your questioning and probing skills. Furthermore this course will help you to go through peer review process as well before moving onto a role playing a peer review scenario. Finally the course will address reasons behind peer reviews failing.

Covering all of these topics will help you mediate any form of conflict through the peer review process and in essence become a company asset.

Why Should You Choose Certificate in Resolution of Employee Dispute

  • Internationally recognised accredited qualification
  • 1 year accessibility to the course
  • Free e-Certificate
  • Instant certificate validation facility
  • Properly curated course with comprehensive syllabus
  • Full-time tutor support on working days (Monday – Friday)
  • Efficient exam system, assessment and instant results
  • Access to the course content on mobile, tablet or desktop from anywhere anytime
  • Eligible for **Student ID** card which gives you 1000’s of discounts from biggest companies.

Career path

This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful in no time. You will be able to stand out in the crowd after completing this course. You will also be able to add our qualifications to your Resume and make yourself worthy in the competitive job industry.


Who is this course for?

There is no experience or previous qualifications required for enrolment on this course. It is available to all students of all academic backgrounds.

Is this course accredited?

Yes, this course is accredited by CiQ and CPD Qualification Standards.

If I take the course, how will I be assessed?

Once you complete all the lessons/units, you are required to sit an exam which is multiple-choice. Pass mark is 60%.

Does this course include exams?

Yes, this course includes exams.

How can I achieve my certificate?

Once you successfully pass your exam you can obtain your certificate of achievement either in PDF or hard copy format, or both, for an additional fee.  Certificates are also available as e-certificates.

Is there any charge for certification?

Yes, there is an additional charge for the certification service.  Certificates are £4 each for PDFs and £8 each for hard copies. If both PDF and hard copy certificates are ordered at the same time, the cost is £10. E-certificates are available from your learning portal completely free of charge.

Can anyone validate my certificate through your website?

Yes, there is a unique code issued for every certificate and anyone can validate your certificate by using this code through our website.

Are there any prerequisites for the course?

There are no prerequisites for this course and it is open to everyone.

How long until I receive the course confirmation details?

Once you purchase a course your account will be set up within 48 hours and you will receive an email with your account details.

For how long do I have access to the course?

You will have access to the course for one year following purchase.

What support do you offer?

We provide 24 hours live chat support and our customer service team is available during working hours to answer your phone calls.

Course Curriculum

  • Course Overview
  • 00:15:00
  • What is Peer Review?
  • 00:15:00
  • Initiating the Process
  • 00:15:00
  • The Peer Review Panel
  • 00:15:00
  • Asking Questions
  • 00:30:00
  • The Peer Review Process
  • 00:30:00
  • Panel Walk Through
  • 00:15:00
  • Why Does the Process Fail?
  • 00:15:00
  • Mock Exam
  • Mock Exam- Certificate in Resolution of Employee Dispute
  • 00:20:00
  • Final Exam
  • Final Exam- Certificate in Resolution of Employee Dispute
  • 00:20:00

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