Assertiveness is one of the key skills in social and communication skills training. An assertive person will stand up for her own or other people’s rights calmly and positively, without being either aggressive.  An assertive person helps others control stress and anger and improve coping skills. As a result, it is important to be an assertive person so that the person can cope with any situation.  Assertiveness is core in communication skill. In the course, you will learn how to be an assertive person. You will recognise and learn positive behaviour and communication throughout the course. The skill will help you to boost your self-confidence and self-esteem and will also help you to gain others’ respect and achieve success in career. The course covers the detailed analysis of the real meaning of self-confidence and self-righteousness.  Finally, you will be able to be an assertive person if you practically follow the lessons of the course.

Why Should You Choose Assertiveness Skills Diploma

  • Internationally recognised accredited qualification
  • 1 year accessibility to the course
  • Free e-Certificate
  • Instant certificate validation facility
  • Properly curated course with comprehensive syllabus
  • Full-time tutor support on working days (Monday – Friday)
  • Efficient exam system, assessment and instant results
  • Access to the course content on mobile, tablet or desktop from anywhere anytime
  • Eligible for **Student ID** card which gives you 1000’s of discounts from biggest companies.

Career path

This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful in no time. You will be able to stand out in the crowd after completing this course. You will also be able to add our qualifications to your Resume and make yourself worthy in the competitive job industry.


Who is this course for?

There is no experience or previous qualifications required for enrolment on this course. It is available to all students of all academic backgrounds.

Is this course accredited?

Yes, this course is accredited by CiQ and CPD Qualification Standards.

If I take the course, how will I be assessed?

Once you complete all the lessons/units, you are required to sit an exam which is multiple-choice. Pass mark is 60%.

Does this course include exams?

Yes, this course includes exams.

How can I achieve my certificate?

Once you successfully pass your exam you can obtain your certificate of achievement either in PDF or hard copy format, or both, for an additional fee.  Certificates are also available as e-certificates.

Is there any charge for certification?

Yes, there is an additional charge for the certification service.  Certificates are £4 each for PDFs and £8 each for hard copies. If both PDF and hard copy certificates are ordered at the same time, the cost is £10. E-certificates are available from your learning portal completely free of charge.

Can anyone validate my certificate through your website?

Yes, there is a unique code issued for every certificate and anyone can validate your certificate by using this code through our website.

Are there any prerequisites for the course?

There are no prerequisites for this course and it is open to everyone.

How long until I receive the course confirmation details?

Once you purchase a course your account will be set up within 48 hours and you will receive an email with your account details.

For how long do I have access to the course?

You will have access to the course for one year following purchase.

What support do you offer?

We provide 24 hours live chat support and our customer service team is available during working hours to answer your phone calls.

Course Curriculum

  • Introduction
  • Understanding Assertiveness
  • 01:00:00
  • Are You Assertive? How Assertive Are You? 10 Questions To Find Out
  • 02:00:00
  • Being Assertive At Work
  • 01:00:00
  • How to Say No and Be Assertive in Social Settings
  • 02:00:00
  • When Should You Say No
  • 00:30:00
  • How to Raise Assertive Children
  • 01:00:00
  • Conclusion
  • 00:15:00
  • Self Esteem and Assertiveness Skills
  • Module One – Getting Started
  • 01:00:00
  • Module Two – What Does Self-Confidence Mean To You
  • 01:00:00
  • Module Three – Obstacles to Our Goals
  • 01:00:00
  • Module Four – Communication Skills
  • 01:00:00
  • Module Five – The Importance of Goal Setting
  • 01:00:00
  • Module Six – Feeling the Part
  • 01:00:00
  • Module Seven – Looking the Part
  • 01:00:00
  • Module Eight – Sounding the Part
  • 01:00:00
  • Module Nine – Powerful Presentations
  • 00:30:00
  • Module Ten – Coping Techniques
  • 01:00:00
  • Module Eleven – Dealing with Difficult Behavior
  • 00:30:00
  • Module Twelve – Wrapping Up
  • 00:15:00
  • Self Esteem and Assertiveness Skills Level 2- Activities
  • 00:00:00
  • Mock Exam
  • Mock Exam- Assertiveness Skills Diploma
  • 00:30:00
  • Final Exam
  • Final Exam- Assertiveness Skills Diploma
  • 00:30:00

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