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Admin, Secretarial and PA Diploma Level 3

4.9( 5 REVIEWS )

All in one course for prospective Office Administrator, Secretary & Personal Assistant

Whether you are an Office Administrator, Secretary or Personal Assistant, you are sure to play an important role for your company to function smoothly. If working at the office an ideal place for you, then learn how to be the perfect Secretary, Office Administrator or Personal Assistant through this easy yet beneficial course.

As a secretary, personal assistant or administrative person your work often consists of supporting management, including executives, using a variety of project management, communication, or organisational skills. Equally you might manage all the administrative details of running a high-level conference or arrange take the minutes at meetings and prepare meeting documents for review. With such a wide and varied role it is never more important that you have a multitude of skills and talents to become successful in this role.

The course comprises of multiple unit to enhance your skill as an Office Administrator, Secretary & Personal Assistant. With this course you will learn to improve your focus and how to multitask more efficiently. During this course employee confidence is built, keeping and developing key performers, enabling team development and contributing to better team/organisation morale.

Why Should You Choose Admin, Secretarial and PA Diploma Level 3

  • Internationally recognised accredited qualification
  • 1 year accessibility to the course
  • Free e-Certificate
  • Instant certificate validation facility
  • Properly curated course with comprehensive syllabus
  • Full-time tutor support on working days (Monday – Friday)
  • Efficient exam system, assessment and instant results
  • Access to the course content on mobile, tablet or desktop from anywhere anytime
  • Eligible for **Student ID** card which gives you 1000’s of discounts from biggest companies.

Career path

This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful in no time. You will be able to stand out in the crowd after completing this course. You will also be able to add our qualifications to your Resume and make yourself worthy in the competitive job industry.


Who is this course for?

There is no experience or previous qualifications required for enrolment on this course. It is available to all students of all academic backgrounds.

Is this course accredited?

Yes, this course is accredited by CiQ and CPD Qualification Standards.

If I take the course, how will I be assessed?

Once you complete all the lessons/units, you are required to sit an exam which is multiple-choice. Pass mark is 60%.

Does this course include exams?

Yes, this course includes exams.

How can I achieve my certificate?

Once you successfully pass your exam you can obtain your certificate of achievement either in PDF or hard copy format, or both, for an additional fee.  Certificates are also available as e-certificates.

Is there any charge for certification?

Yes, there is an additional charge for the certification service.  Certificates are £4 each for PDFs and £8 each for hard copies. If both PDF and hard copy certificates are ordered at the same time, the cost is £10. E-certificates are available from your learning portal completely free of charge.

Can anyone validate my certificate through your website?

Yes, there is a unique code issued for every certificate and anyone can validate your certificate by using this code through our website.

Are there any prerequisites for the course?

There are no prerequisites for this course and it is open to everyone.

How long until I receive the course confirmation details?

Once you purchase a course your account will be set up within 48 hours and you will receive an email with your account details.

For how long do I have access to the course?

You will have access to the course for one year following purchase.

What support do you offer?

We provide 24 hours live chat support and our customer service team is available during working hours to answer your phone calls.

Course Curriculum

Admin, Secretarial and PA Diploma Level 3 - Updated Version
Module 01 – Introduction to Personal Assistant 00:20:00
Module 02 – Introduction to Office Administration 00:17:00
Module 03 – Skills of an Effective Administrator 00:18:00
Module 04 – Introduction to Reception and Receptionist 00:30:00
Module 05 – Business Telephone Skills 00:21:00
Module 06 – Representing Your Boss and Company 00:25:00
Module 07 – Business Etiquette 00:20:00
Module 08 – Mail Services and Shipping 00:26:00
Module 09 – Travel Arrangements 00:22:00
Module 10 – Organising Meeting and Conferences 00:20:00
Module 11 – Diary Management and Note taking 00:21:00
Module 12 – Time Management 00:25:00
Module 13 – Record Keeping and Filing Systems 00:24:00
Module 14 – Business Writing Skills 00:25:00
Module 15 – Organisational Skills 00:15:00
Module 16 – Communication Skills 00:19:00
Module 17- Customer Service 00:22:00
Module 18- Effective Planning and Scheduling 00:39:00
Module 19 – Invoicing/Petty Cash 00:20:00
Assignment – Admin, Secretarial and PA Diploma Level 3 03:00:00



Accredited By


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Our Course Awarding Bodies

Registered with the UK Register of Learning Providers (UKRLP)
UKPRN: 10063816

Our Courses Partners

Adams Academy

© Adams Academy Inc. Ltd.

[Prince2 courses are not included in this offer.]
[Prince2 courses are not included in this offer.]
[Prince2 courses are not included in this offer.]
[Prince2 courses are not included in this offer.]