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All in one course for prospective Office Administrator, Secretary & Personal Assistant

Whether you are an Office Administrator, Secretary or Personal Assistant, you are sure to play an important role for your company to function smoothly. If working at the office an ideal place for you, then learn how to be the perfect Secretary, Office Administrator or Personal Assistant through this easy yet beneficial course.

As a secretary, personal assistant or administrative person your work often consists of supporting management, including executives, using a variety of project management, communication, or organisational skills. Equally you might manage all the administrative details of running a high-level conference or arrange take the minutes at meetings and prepare meeting documents for review. With such a wide and varied role it is never more important that you have a multitude of skills and talents to become successful in this role.

The course comprises of multiple unit to enhance your skill as an Office Administrator, Secretary & Personal Assistant. With this course you will learn to improve your focus and how to multitask more efficiently. During this course employee confidence is built, keeping and developing key performers, enabling team development and contributing to better team/organisation morale.

Why Should You Choose Admin, Secretarial and PA Diploma Level 3

  • Internationally recognised accredited qualification
  • 1 year accessibility to the course
  • Free e-Certificate
  • Instant certificate validation facility
  • Properly curated course with comprehensive syllabus
  • Full-time tutor support on working days (Monday – Friday)
  • Efficient exam system, assessment and instant results
  • Access to the course content on mobile, tablet or desktop from anywhere anytime
  • Eligible for **Student ID** card which gives you 1000’s of discounts from biggest companies.

Career path

This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful in no time. You will be able to stand out in the crowd after completing this course. You will also be able to add our qualifications to your Resume and make yourself worthy in the competitive job industry.

FAQs

Who is this course for?

There is no experience or previous qualifications required for enrolment on this course. It is available to all students of all academic backgrounds.

Is this course accredited?

Yes, this course is accredited by CiQ and CPD Qualification Standards.

If I take the course, how will I be assessed?

Once you complete all the lessons/units, you are required to sit an exam which is multiple-choice. Pass mark is 60%.

Does this course include exams?

Yes, this course includes exams.

How can I achieve my certificate?

Once you successfully pass your exam you can obtain your certificate of achievement either in PDF or hard copy format, or both, for an additional fee.  Certificates are also available as e-certificates.

Is there any charge for certification?

Yes, there is an additional charge for the certification service.  Certificates are £4 each for PDFs and £8 each for hard copies. If both PDF and hard copy certificates are ordered at the same time, the cost is £10. E-certificates are available from your learning portal completely free of charge.

Can anyone validate my certificate through your website?

Yes, there is a unique code issued for every certificate and anyone can validate your certificate by using this code through our website.

Are there any prerequisites for the course?

There are no prerequisites for this course and it is open to everyone.

How long until I receive the course confirmation details?

Once you purchase a course your account will be set up within 48 hours and you will receive an email with your account details.

For how long do I have access to the course?

You will have access to the course for one year following purchase.

What support do you offer?

We provide 24 hours live chat support and our customer service team is available during working hours to answer your phone calls.

Course Curriculum

  • Admin, Secretarial and PA Diploma Level 3 - Updated Version
  • Module 01 – Introduction to Personal Assistant
  • 00:20:00
  • Module 02 – Introduction to Office Administration
  • 00:17:00
  • Module 03 – Skills of an Effective Administrator
  • 00:18:00
  • Module 04 – Introduction to Reception and Receptionist
  • 00:30:00
  • Module 05 – Business Telephone Skills
  • 00:21:00
  • Module 06 – Representing Your Boss and Company
  • 00:25:00
  • Module 07 – Business Etiquette
  • 00:20:00
  • Module 08 – Mail Services and Shipping
  • 00:26:00
  • Module 09 – Travel Arrangements
  • 00:22:00
  • Module 10 – Organising Meeting and Conferences
  • 00:20:00
  • Module 11 – Diary Management and Note taking
  • 00:21:00
  • Module 12 – Time Management
  • 00:25:00
  • Module 13 – Record Keeping and Filing Systems
  • 00:24:00
  • Module 14 – Business Writing Skills
  • 00:25:00
  • Module 15 – Organisational Skills
  • 00:15:00
  • Module 16 – Communication Skills
  • 00:19:00
  • Module 17- Customer Service
  • 00:22:00
  • Module 18- Effective Planning and Scheduling
  • 00:39:00
  • Module 19 – Invoicing/Petty Cash
  • 00:20:00
  • Assignment
  • Assignment – Admin, Secretarial and PA Diploma Level 3
  • 03:00:00
  • Admin, Secretarial and PA Diploma Level 3 - Old Version
  • Admin Support - Old version
  • Module One – Getting Started
  • 00:30:00
  • Module Two – Getting Organized (I)
  • 01:00:00
  • Module Three – Getting Organized (II)
  • 01:00:00
  • Module Four – Managing Time
  • 01:00:00
  • Module Five – Getting It All Done On Time
  • 01:00:00
  • Module Six – Special Tasks
  • 01:00:00
  • Module Seven – Verbal Communication Skills
  • 01:00:00
  • Module Eight – Non-Verbal Communication Skills
  • 01:00:00
  • Module Nine – Empowering Yourself
  • 01:00:00
  • Module Ten – The Team of Two
  • 01:00:00
  • Module Eleven – Taking Care of Yourself
  • 01:00:00
  • Module Twelve – Wrapping Up
  • 00:30:00
  • Administrative Management - Old version
  • Module One – Getting Started
  • 00:30:00
  • Module Two – Why Your Office Needs Administrative Procedures
  • 01:00:00
  • Module Three – Gathering the Right Tools
  • 01:00:00
  • Module Four – Identifying Procedures to Include
  • 01:00:00
  • Module Five – Top Five Procedures to Record
  • 01:00:00
  • Module Six – What to Include in Your Binder (I)
  • 01:00:00
  • Module Seven – What to Include in Your Binder (II)
  • 01:00:00
  • Module Eight – Organizing Your Binder
  • 01:00:00
  • Module Nine – What Not to Include in the Procedure Guide
  • 01:00:00
  • Module Ten – Share Office Procedure Guide
  • 01:00:00
  • Module Eleven – Successfully Executing the Guide
  • 01:00:00
  • Module Twelve – Wrapping Up
  • 00:30:00
  • Organisational Skills - Old version
  • Module One – Getting Started
  • 00:30:00
  • Module Two – Remove the Clutter
  • 01:00:00
  • Module Three – Prioritize
  • 01:00:00
  • Module Four – Scheduling Your Time
  • 01:00:00
  • Module Five – To Do Lists
  • 01:00:00
  • Module Six – Paper and Paperless Storage
  • 01:00:00
  • Module Seven – Organization in Your Work Area
  • 01:00:00
  • Module Eight – Tools to Fight Procrastination
  • 01:00:00
  • Module Nine – Organizing Your Inbox
  • 01:00:00
  • Module Ten – Avoid the Causes of Disorganization
  • 01:00:00
  • Module Eleven – Discipline is the Key to Stay Organized
  • 01:00:00
  • Module Twelve – Wrapping Up
  • 00:30:00
  • Personal Assistant - Old version
  • Module One – Getting Started
  • 00:30:00
  • Module Two – Working with Your Manager
  • 01:00:00
  • Module Three – Administrative Soft Skills
  • 01:00:00
  • Module Four – Effective Time Management
  • 01:00:00
  • Module Five – Meeting Management
  • 01:00:00
  • Module Six – Tools of the Trade (I)
  • 01:00:00
  • Module Seven – Tools of the Trade (II)
  • 01:00:00
  • Module Eight – Being an Effective Gatekeeper
  • 01:00:00
  • Module Nine – Organizational Skills
  • 01:00:00
  • Module Ten – Confidentiality Guidelines
  • 01:00:00
  • Module Eleven – Special Tasks
  • 01:00:00
  • Module Twelve – Wrapping Up
  • 00:30:00
  • Business Writing - Old version
  • Module One – Getting Started
  • 00:30:00
  • Module Two – Working with Words
  • 01:00:00
  • Module Three – Constructing Sentences
  • 01:00:00
  • Module Four – Creating Paragraphs
  • 01:00:00
  • Module Five – Writing Meeting Agendas
  • 01:00:00
  • Module Six – Writing E-mails
  • 01:00:00
  • Module Seven – Writing Business Letters
  • 01:00:00
  • Module Eight – Writing Proposals
  • 01:00:00
  • Module Nine – Writing Reports
  • 01:00:00
  • Module Ten – Other Types of Documents
  • 01:00:00
  • Module Eleven – Proofreading and Finishing
  • 01:00:00
  • Module Twelve – Wrapping Up
  • 00:30:00
  • Self Esteem & Confidence Building - Old version
  • Module One – Getting Started
  • 01:00:00
  • Module Two – What Does Self-Confidence Mean To You
  • 01:00:00
  • Module Three – Obstacles to Our Goals
  • 01:00:00
  • Module Four – Communication Skills
  • 01:00:00
  • Module Five – The Importance of Goal Setting
  • 01:00:00
  • Module Six – Feeling the Part
  • 01:00:00
  • Module Seven – Looking the Part
  • 01:00:00
  • Module Eight – Sounding the Part
  • 01:00:00
  • Module Nine – Powerful Presentations
  • 00:30:00
  • Module Ten – Coping Techniques
  • 01:00:00
  • Module Eleven – Dealing with Difficult Behavior
  • 00:30:00
  • Module Twelve – Wrapping Up
  • 00:15:00
  • Microsoft Word - Old version
  • Module One – Getting Started
  • 00:30:00
  • Module Two – Opening
  • 01:00:00
  • Module Three – Working with the Interface
  • 01:00:00
  • Module Four – Your First Document
  • 01:00:00
  • Module Five – Basic Editing Tasks
  • 01:00:00
  • Module Six – Basic Formatting Tasks
  • 01:00:00
  • Module Seven – Formatting Paragraphs
  • 01:00:00
  • Module Eight – Advanced Formatting Tasks
  • 01:00:00
  • Module Nine – Working with Styles
  • 01:00:00
  • Module Ten – Formatting the Page
  • 01:00:00
  • Module Eleven – Sharing Your Document
  • 01:00:00
  • Module Twelve – Wrapping Up
  • 00:30:00
  • Activities- Microsoft Word for Beginners
  • 00:00:00
  • Microsoft PowerPoint - Old version
  • Module One – Getting Started
  • 00:30:00
  • Module Two – Opening PowerPoint
  • 01:00:00
  • Module Three – Working with the Interface
  • 01:00:00
  • Module Four – Your First Presentation
  • 01:00:00
  • Module Five – Working with Text
  • 01:00:00
  • Module Six – Formatting Text and Paragraphs
  • 01:00:00
  • Module Seven – Adding Pictures
  • 01:00:00
  • Module Eight – Advanced Formatting Tasks
  • 01:00:00
  • Module Nine – Working with Transitions and Animations
  • 01:00:00
  • Module Ten – Setting Up Your Slide Show
  • 01:00:00
  • Module Eleven – Showtime!
  • 01:00:00
  • Module Twelve – Wrapping Up
  • 00:30:00
  • Activities-Microsoft PowerPoint for Beginners
  • 00:00:00
  • Microsoft Excel - Old version
  • Module One – Getting Started
  • 00:30:00
  • Module Two – Opening Excel
  • 01:00:00
  • Module Three – Working with the Interface
  • 01:00:00
  • Module Four – Your First Worksheet
  • 01:00:00
  • Module Five – Viewing Excel Data
  • 01:00:00
  • Module Six – Building Formulas
  • 01:00:00
  • Module Seven – Using Excel Functions
  • 01:00:00
  • Module Eight – Using Quick Analysis
  • 01:00:00
  • Module Nine – Formatting Your Data
  • 01:00:00
  • Module Ten – Using Styles, Themes, and Effects
  • 01:00:00
  • Module Eleven – Printing and Sharing Your Workbook
  • 01:00:00
  • Module Twelve – Wrapping Up
  • 01:00:00
  • Activities – Microsoft Excel for Beginners CPD & IAO Accredited
  • 00:00:00
  • Recommended Reading - Old version
  • Recommended Reading : Admin, Secretarial and PA Diploma Level 3
  • 00:00:00
  • Mock Exam - Old version
  • Mock Exam- Admin, Secretarial and PA Diploma Level 3
  • 00:30:00
  • Final Exam - Old version
  • Final Exam- Admin, Secretarial and PA Diploma Level 3
  • 00:30:00
£309.00 £21.99
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